Platform Overview
Clear, Comprehensive, and Cutting-Edge
Project Scope
Our platform integrates school onboarding, user management, and revenue systems into one unified solution. From initial setup to daily operations, everything is streamlined for efficiency.
Key Features
Enjoy intuitive dashboards, real-time performance monitoring, and secure compliance protocols—all designed to make your day-to-day management effortless.
- Intuitive administrator dashboard
- Real-time system performance monitoring
- Secure compliance and data protocols
- Comprehensive reporting tools
User Roles Overview
Safiri by Citrus empowers every stakeholder in the school transport ecosystem
Platform Administrator Role
As a Platform Administrator, you have direct control over the entire Safiri by Citrus ecosystem. You are responsible for onboarding schools, managing platform settings, monitoring system performance, and ensuring security compliance.
School Administrator Role
School Administrators manage transport operations for their specific institution. They coordinate routes, oversee drivers, and communicate with parents while ensuring all school-specific requirements are met.
Parent/Student Role
Parents and students use the platform to track bus locations in real-time, receive notifications about arrivals and delays, and communicate with drivers and school administrators when necessary.
Driver Role
Drivers use the platform to navigate routes, mark student pickups and drop-offs, communicate with parents about delays, and receive real-time route updates from school administrators.
Platform Administrator Features
Direct Control with Powerful Admin Tools
Platform Management
Seamlessly onboard new schools and manage user roles with precision. Our robust user management tools simplify assignments and adjustments, allowing you to maintain a smooth operational flow.
School Onboarding
Add new schools to the platform with a simple wizard-driven process. Configure school-specific settings, import data, and set up initial user accounts.
User Management
Create, modify, and manage user accounts across all roles. Set permissions, reset credentials, and monitor user activity from a centralized dashboard.
Revenue & Billing
Stay on top of your finances with integrated service fee collection, flexible subscription management, and secure payment integration. Every transaction is tracked and managed to ensure transparency and efficiency.
Service Fee Collection
Configure and manage service fees for each school. Set up billing cycles, generate invoices, and track payment status effortlessly.
Subscription Management
Create and modify subscription plans, process upgrades or downgrades, and handle subscription renewals with automated workflows.
Payment Integration
Integrate with multiple payment gateways to offer flexible payment options. Maintain secure transaction records and generate financial reports.
Performance Monitoring
Monitor system performance in real time. Our platform delivers actionable insights and analytics, enabling you to optimize operations and swiftly address any issues.
System Health Dashboard
Get a real-time overview of system performance metrics, server status, and application health. Identify bottlenecks and optimize resource allocation.
Usage Analytics
Access comprehensive usage statistics and user activity metrics. Understand how the platform is being used and identify opportunities for improvement.
Security & Compliance
Protect sensitive data with our top-tier security features. With strict data privacy controls, user activity monitoring, and role-based access, you can be confident that your platform meets the highest standards of safety and compliance.
Data Privacy
Implement robust data protection measures. Configure data retention policies, manage data access controls, and ensure compliance with regulatory requirements.
User Activity Monitoring
Track and audit user actions across the platform. Set up alerts for suspicious activities and generate detailed audit logs for compliance purposes.
Role-Based Access
Define and manage access controls based on user roles. Create custom permission sets and implement least-privilege principles for enhanced security.
Support Center
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Frequently Asked Questions
How do I onboard a new school?
To onboard a new school, navigate to the Schools section in your admin dashboard and click on "Add New School." Follow the wizard to enter school details, configure settings, and set up initial administrator accounts.
How are subscription fees calculated?
Subscription fees are typically based on the number of active users and selected feature sets. You can customize billing models for each school based on their specific needs and usage patterns.
Can I customize security settings for different schools?
Yes, security settings can be customized at the school level. You can define different security policies, access controls, and data handling requirements for each school while maintaining platform-wide compliance standards.
How do I generate system performance reports?
Performance reports can be generated from the Analytics section of your admin dashboard. You can create custom reports, schedule automated report generation, and export data in various formats for further analysis.
Request a Demo
Want to see Safiri by Citrus in action? Schedule a personalized demo with our product specialists who will walk you through the platform's features and answer any questions you might have.
Ready to Transform School Transport Management?
Safiri by Citrus combines modern design with reliable technology to empower administrators like you. Experience a streamlined, secure, and efficient approach to school transport management.
Get Started Today
Take control with a solution that's smart, safe, and seamless.